Welcome Parents and Teachers to I SPY English/Spanish (Veo Veo). This file contains configuration requirements, installation instructions, and tips to help you and your children and students have the best possible experience when using the I SPY CD-ROM. If you're having trouble getting I SPY to run properly, chances are you will find helpful tips here. We hope you are able to resolve any problems you might encounter quickly and to enjoy seeing your kids learn as they play I SPY!
MACINTOSH REQUIREMENTS
In order to run I SPY on your Macintosh computer you should make sure it has the following capabilities:
* PowerPC processor
* System 7.1 or later
* 7000 KB available RAM (16 MB total RAM recommended)
* 10 MB hard disk space available
* 640 x 480 display with 256 colors
* Double-Speed CD-ROM drive or faster
* Microphone and printer are optional
Instructions for Installing I SPY
1. Insert Veo Veo into the CD-ROM drive.
2. Double-click the Instalar icon within the Veo Veo window.
3. In the Installer window, click the "Install" button to install the program.
UNINSTALLING I SPY
To remove I SPY from your hard drive, drag the Veo Veo-I Spy folder to the trash. You may also throw away the ScholHudson-Regular and ScholHudson-Bold fonts from the Fonts folder within your System Folder.
TROUBLESHOOTING QUESTIONS & ANSWERS
If you're having problems running I SPY on your computer, read the following questions and answers and see if this information helps solve your problem(s).
1. What can I do to get the best performance when running I SPY?
Listed below are tips for improving performance.
* Quit all, or as many other programs as possible before running I SPY.
* Turn off Virtual Memory. If you are running with Virtual Memory on, you may experience slower performance. If you have enough available RAM in your computer, you should turn Virtual Memory off. To turn Virtual Memory off, in the Apple Menu choose Control Panel and then click Memory. In the Memory dialog, select the Off setting for Virtual Memory. You will then have to restart your computer for this change to take effect.
* Increase the size of your hard disk cache. If your hard disk cache is set to a value that is too small, you will experience delays when I SPY uses files. This may also cause sound to skip or stutter. To reduce these delays, set your hard disk cache to a higher value. To change the size of your hard disk cache, open the Memory Control Panel. In the Memory dialog, change the setting for your Disk Cache. If you are not sure what to set it to, click the Use Defaults button at the bottom of the dialog. You will then have to restart your computer for this change to take effect.
* Add more memory to your computer. I SPY runs best on computers with 16 MB of RAM or more. The more available memory before starting I SPY, the better it will work. See question #5 below for tips on increasing the amount of available memory on your computer.
2. Printing is very slow. Or I SPY runs very slow while I am printing. What can I do?
* Turn off background printing in the Chooser before starting I SPY. Background printing can slow down playing I SPY while printing, and it can take much longer for the image to be sent to the printer, particularly when there is a limited amount of memory.
3. When I print out an image from I SPY, it appears grainy, gray, or pixelized. What can I do?
* Your printer will have different settings that control the quality of printed images. First, check that these settings are set for best quality. For instance, higher resolutions (300 dpi or 600 dpi) will result in better looking output than lower resolutions or "draft" modes.
* If you've set your printer settings to best quality and pictures still don't look as good as you would like, you should contact your printer manufacturer to get the latest "printer drivers." These software extensions are being improved continuously and there are many older drivers which do not print pictures correctly.
4. My audio isn't working. What should I do?
* If you are not getting sound from your speakers or headphones, check the following: Are all cables properly connected? This product should produce audio through your sound card. Make sure that the cables from your speakers or headphones are connected to your sound card, that the speakers have power, and that the volume is turned on. Use the Sound Control Panel to adjust the volume and verify that the sound is working.
5. I'm getting an error message telling me that I'm out of memory. What should I do?
* If you are getting an "Out of Memory" message, the system crashes a lot, or performance is sluggish, chances are your memory resources are stretched to capacity. Try closing all other applications before starting this program. On Power Macs, turning virtual memory on, while degrading performance, will reduce the amount of memory required to run I SPY. Use the Memory Control Panel to turn on virtual memory. You may also increase the amount of available memory by turning off all unnecessary system extensions and restarting your computer. Use the Extensions Manager Control Panel to turn off extensions. The only extensions necessary for running I SPY are Sound Manager, and your CD-ROM extension. To check the amount of available memory on your computer, select About This Macintosh from the Apple menu in the folder. If problems persist, you may need to add additional memory to your system.
6. For additional assistance, call technical support:
